What is homebound health care?

Homebound means the patient has barriers to leaving the home due to physical or physiological reasons. The patient is able to leave for medical appointments, religious services and daycare activities.

What services do the professionals at Optimal Care Inc., provide?

Skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work, certified nurse aide services, spiritual support and dietitian services.

Where can I get more information on specific services provided by each profession?

Click on the links shown at the top of each page of our website for more information.

Who can request home care?

Home care can be requested by Doctors, patients, families, social workers, case managers, or hospital discharge planners. Call OPTIMAL CARE, INC., at 1-800-656-8188 if you have questions, 24 hours a day.

How are my records kept confidential?

All licensed home care agencies are governed by the Health Insurance Portability and Accountability Act (HIPAA), which mandates, among other things, that certain privacy practices be stricly followed.

What is home health care?

Home health care is the treatment of patients by skilled medical professionals (APNs, PTs, OTs, STs, MSWs) within the home as directed by a physician’s plan of care.

How can I request your agency?

See our web page on referrals for specific directions on requesting a referral.

Can a patient ever leave home when receiving home care services?

Yes. A patient can leave the home for a doctor’s appointment.

Are some services covered by Medicare?

Yes. Call us at the office for more details at 248 723-9613, Fax 248 723-9615. We would be glad to assist you in this area. If you are a Physician, you can print, complete, and sign the referral form on our referral page for an immediate referral.

Does Optimal Care Inc. provide 24 hour care if needed?

No. This would be considered “shift” nursing. Most vists by our skilled professionals are one to two hours in length and occur several times during the week, as specified by the plan of care. We would recommend another agency for this type of daily care.

What medical qualifications are Optimal Care Inc. required to have?

All medical staff are licensed professionals in their fields. In most cases this means a bachelor’s or masters degree in the field of study and licensing or certification by the state. They have many years of experience in the care of patients in their own home.

What is the role of the patient’s caregiver?

The skilled professionals of OPTIMAL CARE, INC. are members of the patient’s care team who provide intermittent care during home visits. The patient’s physician, the patient, and the patient’s caregiver are the other members. All team members develop, coordinate, and implement the care plan, but the caregiver is particularly important in maintaining continuity of care.

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